Frequently Asked Questions

Mongo Benefits helps businesses compare traditional group health plans, including PPO, HMO, and EPO options. They also work with high-deductible health plans paired with HSA or HRA options.

Yes, Mongo Benefits helps cost-conscious employers evaluate level-funded and self-funded plans. These options may be part of a broader benefits strategy built around the company’s workforce, budget, and goals.

Yes, Mongo Benefits helps businesses offer dental and vision coverage. These can be included with other employee benefits to create a more complete package.

Yes, Mongo Benefits helps employers with life, disability, and supplemental insurance. These benefits can add another layer of support beyond health coverage.

Yes, Mongo Benefits helps businesses include Employee Assistance Programs.

Yes, and this is common as companies grow. We can help you structure tiered plans based on role, tenure, or location, so you're not stuck offering a one-size-fits-all package that doesn't fit your budget or your team's needs.

A group plan means your business chooses one or more carrier plans for everyone to share, while an ICHRA gives each employee a set allowance to buy their own individual coverage. Both have real advantages depending on your team size and budget, and we'll walk you through which one fits your business better.

Yes. Compliance is one of the most common things small businesses get wrong, simply because it's not their full-time job. We help make sure your plan stays compliant with ACA requirements and other applicable regulations, so you're not caught off guard at filing time.

Definitely. A lot of growing businesses outgrow their PEO and want more control over their benefits without losing the support. We'll help you map out what coverage looks like outside that structure and make the transition as smooth as possible.

We work with businesses of all sizes, but a lot of our clients fall somewhere between two and a couple hundred employees. Wherever your business falls in that range, we'll tailor our approach to your team size and goals.

We recommend a full review at least once a year, usually around renewal time, but we also stay in touch throughout the year as your team grows or your needs shift. Benefits that worked well at ten employees don't always make sense at thirty.

Either works. Some of our clients prefer we handle questions directly with employees to take that load off their HR team, while others want us working through a single point of contact. We'll set up whatever structure makes the most sense for your business.

Yes, Mongo Benefits provides Human Resources consulting for small and mid-size businesses. We can help with compliance, employee relations, onboarding, performance management, and other HR responsibilities.

Yes, we help with Human Resources compliance and risk management. Our consulting services are designed to help businesses avoid small HR missteps that can become larger issues later on.

Yes. HR consulting can include help with employee handbook development and updates. This can be useful for businesses that need clearer policies and a stronger HR foundation.

Yes, we can help businesses improve onboarding and offboarding processes. Our HR consulting can support smoother employee transitions from hiring through departure.

Yes, Mongo Benefits can step in for specific HR challenges or serve as an ongoing HR department. Our support can be as hands-on or as strategic as the business needs.

Yes, we can assist with building performance review processes and management frameworks. This can include setting up evaluation criteria, training managers, and creating a structure that keeps performance conversations consistent across the company.

Yes. HR support can be assistance with employee relations matters, including conflict resolution, disciplinary processes, and difficult conversations between managers and staff. Having an outside expert involved can help businesses handle sensitive situations more fairly and consistently.

Yes, we regularly work with businesses that don't have a dedicated HR person and need outside support to cover those responsibilities. Their consulting can act as a stand-in HR function for companies that aren't ready to hire a full-time HR employee.

Yes, Mongo Benefits helps businesses navigate HR compliance requirements that vary by state, since rules around leave, wage and hour laws, and workplace policies can differ significantly depending on where a business operates. This is especially useful for businesses with employees in multiple states.

Yes, we assist businesses in developing standalone policies for things like remote work, paid time off, and workplace conduct. These policies can be built to fit a business's specific operations rather than relying on generic templates.

Mongo Benefits offers HR consulting both as part of a broader benefits engagement and as a standalone service for businesses that only need HR support. This flexibility lets businesses choose the level of involvement that makes sense for their current needs.

Mongo Benefits structures HR consulting based on the scope of support a business needs, whether that's a one-time project like a handbook update or ongoing monthly support. Reach out for a consultation to get pricing specific to your situation.

Absolutely. Small businesses can offer competitive benefits without a Fortune 500 budget. We partner with top-rated carriers to give you maximum flexibility. We build packages that fit your needs at rates that make sense for your business.

Yes, we help small businesses that are offering benefits for the first time. They walk employers through their options clearly so the process feels easier to manage.

Yes, a strong benefits package can help small businesses attract and keep great people. Job seekers are interested in more than a paycheck, and we help you

Yes, Mongo Benefits works with top-rated carriers. This gives businesses access to a broad range of options at competitive rates.

Yes, Mongo Benefits works with Department of Defense contractors. We build compliance-ready benefits solutions for the unique demands of government contracting.

DOD contractors often have benefits requirements tied to contracts and compliance. Mongo Benefits’ can help keep everything compliant when it gets complicated.

Yes, we help government contractors think through benefits tied to Service Contract Act obligations. Their goal is to help contractors build a program that supports compliance, competitiveness, and employee needs.

Mongo Benefits can support contractors with employees in multiple states.

Mongo Benefits is built to be more hands-on than a broker who disappears after the sale. We emphasize ongoing support, clear guidance, and a dedicated advisor who knows your business.

A free benefits review starts with a no-pressure conversation about the current situation and your goals. From there, we compare carriers, model costs, and present clear options so you can make a confident decision.

Absolutely. We provide support beyond plan selection including enrollment, renewals, new hire support, and employee questions.

You'll have a dedicated advisor who stays familiar with your business, your plan history, and your goals. That continuity means you're not re-explaining your situation to someone new every time a question comes up.

There's no obligation to commit to anything during the initial review process. We'll walk through your options and let you decide what makes sense, and you're free to take that information and make whatever choice fits your business.

Mongo Benefits works with businesses across a wide range of industries, from professional services to retail to healthcare. Wherever your business fits, we'll bring the same hands-on approach to finding coverage that makes sense for your team.

As involved as you want to be. Some clients prefer to stay closely engaged in every decision, while others hand off most of the legwork and just need final options to choose from. We'll adjust our approach to match how you like to work.

A general sense of your current coverage, employee count, and budget is helpful, but you don't need detailed reports or spreadsheets prepared ahead of time. We'll gather what we need together during the review.

Yes, we regularly work with businesses that want a second opinion or are considering a switch. We'll review your current plan alongside other options so you can compare what you have against what else is available.

We aim to be responsive year-round, not just during enrollment or renewal season. Whether it's a quick employee question or a bigger strategic conversation, you'll have a direct line to your advisor rather than a general support queue.

There's no cost to work with us on the insurance side, since we're paid directly by the carriers rather than billing clients for that part of our service. HR consulting works a little differently, and pricing depends on the scope of services a business needs, whether that's a single project or ongoing support. Reach out for a free consultation and we'll give you a clear picture of what makes sense for your situation.

You can contact Mongo Benefits by phone, email, or by scheduling a free benefits review through their website.